77je Privacy Policy

77je ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all players who register on and use the 77je platform at https://77je.pro. This Privacy Policy describes the types of personal information we collect, the purposes for which we process that information, the conditions under which we may share it with third parties, and the rights available to you as a data subject. By registering an account or continuing to use the 77je platform, you confirm that you have read and understood this Privacy Policy in full.

This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the 77je platform. Capitalised terms used but not defined in this Policy have the meaning given to them in the Terms and Conditions. If you do not agree with any part of this Privacy Policy, you must not use the 77je platform.

Our Privacy Commitments

Information We Collect

When you register and use the 77je platform, we collect personal information in two ways: information that you provide to us directly, and information that we collect automatically through your use of the platform. The categories of personal data we collect include the following:

• Identity information: your full name, date of birth, and national identity document details (such as your National ID card number) that you provide during registration or during our KYC verification process.
• Contact information: the mobile phone number you register with the platform and any email address you choose to provide. This is used for account notifications, transaction confirmations, and support communications.
• Financial information: mobile wallet identifiers (bKash, Nagad, or Rocket account numbers) associated with deposits and withdrawals made on your account, transaction amounts, and transaction timestamps. We do not store full payment card numbers on our servers.
• Technical and device information: your IP address, device type, operating system, browser type and version, and session duration. This data is collected automatically when you access the platform and is used for security monitoring and fraud prevention.
• Gameplay and betting records: details of all bets placed, games played, bet amounts, outcomes, bonus credits used, and account balance history. This data is retained for the purpose of resolving disputes, verifying wagering requirement compliance, and meeting our regulatory obligations.
• Communications data: the content of any support tickets, live-chat conversations, or email correspondence you initiate with the 77je support team. Communications are recorded for quality assurance, dispute resolution, and staff training purposes.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless you have explicitly provided such information to us in connection with a responsible gaming request (for example, a self-exclusion request supported by a medical referral). In that case, the sensitive data is used solely for the purpose for which it was provided and is not processed for any other purpose.

How We Use Your Information

77je processes the personal data we collect for the following specific purposes. Each purpose has a corresponding legal basis for processing, which is described in Section 3 below.

• Account creation and management: to create, maintain, and administer your 77je player account, including verifying your identity, setting account preferences, processing deposits and withdrawals, and enabling access to games and sports betting markets.
• Transaction processing: to securely process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain an accurate record of all financial activity on your account for reconciliation and audit purposes.
• Fraud prevention and platform security: to detect, investigate, and prevent fraudulent activity, money laundering, collusion, underage gambling, and any other activity that breaches our Terms and Conditions or applicable law. This includes automated monitoring of account behaviour and transaction patterns.
• Responsible gaming compliance: to monitor for signs of problem gambling, to enforce self-exclusion requests, to apply deposit limits and cooling-off periods, and to direct players to responsible gaming resources where appropriate.
• Customer support and dispute resolution: to respond to your support queries, to investigate and resolve disputes about account balances, game outcomes, or payment transactions, and to maintain records of communications for quality assurance purposes.
• Promotional communications: to send you information about bonuses, promotions, and platform updates that may be of interest to you, where you have consented to receive such communications. You may withdraw your consent and opt out of marketing messages at any time by contacting support.

Legal Basis for Processing Your Data

77je processes your personal data on the basis of one or more of the following lawful grounds. Where more than one ground applies, both are identified:

• Contractual necessity: processing your identity and financial data is necessary to fulfil our obligations under the agreement you enter into with us when you register an account — without this processing, we cannot provide the service.
• Legal obligation: certain processing activities — including KYC identity verification, anti-money-laundering transaction monitoring, and responsible gaming record-keeping — are required by applicable law. We are obliged to carry out this processing regardless of your consent.
• Legitimate interests: we process technical and device data for platform security, fraud detection, and service improvement on the basis of our legitimate business interest in operating a secure and fair gaming platform. This interest does not override your fundamental privacy rights.
• Consent: where we send you promotional communications or use non-essential cookies, we do so on the basis of your explicit consent. You have the right to withdraw this consent at any time, and withdrawal will not affect the lawfulness of any processing carried out prior to the withdrawal.

Payment Data and Mobile Wallet Information

All deposits and withdrawals on 77je are processed through mobile financial services — specifically bKash, Nagad, and Rocket. When you make a transaction, your mobile wallet number and the transaction reference number generated by the payment provider are recorded in our system. This information is used exclusively to confirm the receipt of funds, process withdrawals to the correct wallet, and resolve any payment disputes.

77je does not have direct access to the internal systems or account balances of bKash, Nagad, or Rocket. Payment processing is handled by those providers under their own terms of service and privacy policies. We strongly recommend that you review the privacy policies of your chosen mobile financial service provider to understand how they handle your data on their end.

Sharing Your Information with Third Parties

77je does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of third parties only where it is necessary to do so and only to the extent required for the stated purpose:

• Identity verification and KYC service providers: third-party providers that assist us in verifying player identities and performing age verification checks as required by our anti-money-laundering obligations. These providers are contractually bound to process data only on our instructions and may not use it for their own purposes.
• Game software providers: companies such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi whose games are accessible through the 77je platform. These providers may collect technical data (such as your session ID and game activity) directly through their game software in order to deliver the game service and to enforce their own fair-play rules.
• Law enforcement and regulatory authorities: we are required by law to disclose personal data to relevant authorities upon receipt of a valid legal request or court order, or where we have a reasonable suspicion of money laundering, fraud, or other criminal activity associated with an account. Such disclosures are made without prior notice to the account holder where legally required.
• IT infrastructure and hosting providers: third-party cloud hosting and server infrastructure providers that physically host the 77je platform and its databases. These providers act as data processors under our instructions and are subject to strict contractual data protection obligations.

Where we engage third-party data processors, we require them by contract to: (a) process data only on our documented instructions; (b) implement appropriate technical and organisational security measures; (c) not engage further sub-processors without our prior written consent; and (d) return or securely destroy all personal data upon termination of the processing relationship.

Cookies and Tracking Technologies

77je uses cookies and similar tracking technologies to operate the platform, remember your session and preferences, analyse usage patterns, and detect suspicious activity. The table below summarises the categories of cookies we use, their purpose, and their typical retention period:

You may disable non-essential cookies by adjusting your browser settings. Please note that disabling essential cookies will prevent the platform from functioning correctly and you will not be able to log in or complete transactions. Disabling security cookies may expose your account to a higher risk of unauthorised access.

Data Retention

77je retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as we are required to retain it under applicable law. As a general guide: account registration data and transaction records are retained for a minimum of five years following account closure, in order to meet our anti-money-laundering and financial record-keeping obligations. Gameplay and betting logs are retained for a minimum of three years. Communications data (support tickets, chat transcripts) is retained for two years. Technical and device logs used for security purposes are retained for up to 90 days.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data has been anonymised, it may be retained indefinitely for statistical and analytical purposes without restriction, as it no longer constitutes personal data.

Data Security Measures

77je takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect it from unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes the following measures:

• SSL/TLS encryption on all data transmissions between your device and our servers, ensuring that your login credentials, session data, and financial information cannot be intercepted in transit.
• Encrypted at-rest storage for all sensitive personal data fields, including identity document details, mobile wallet identifiers, and account credentials.
• Role-based access controls that restrict internal access to personal data on a strict need-to-know basis. Staff who have no operational need to access player data are not granted access, and all access is logged and audited.
• Automated threat-detection systems that monitor for unusual login patterns, brute-force attempts, and other indicators of account compromise or data breach, with real-time alerts to our security operations team.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, 77je will notify affected players without undue delay and will take all reasonable steps to contain the breach and mitigate any resulting harm.

Your Data Protection Rights

As a data subject, you hold the following rights in respect of the personal data that 77je holds about you. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within two business days of receiving a verifiable request.

• Right of access: you have the right to request a copy of all personal data that 77je holds about you, together with information about how that data is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. Note that this right is subject to our legal obligation to retain certain data for regulatory compliance purposes.
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data or while a complaint is being investigated.
• Right to data portability: where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to have that data transmitted to another controller where technically feasible.
• Right to object: you have the right to object to the processing of your personal data where that processing is based on our legitimate interests. Where you object, we will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To submit a data rights request, please email our support team at [email protected] with the subject line "Data Rights Request" and include your registered mobile number and a brief description of the right you wish to exercise. We may need to verify your identity before processing the request to protect against fraudulent data access attempts.

Children's Privacy

The 77je platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and permanently close the associated account. If you are a parent or guardian and believe that a minor has registered an account on 77je, please contact our support team immediately at [email protected] so that we can investigate and act without delay.

Third-Party Links and Embedded Content

The 77je platform may contain embedded game content delivered by third-party game providers. These game environments are operated by their respective providers and are subject to those providers' own privacy policies and data practices. 77je is not responsible for the privacy practices of any third-party game provider. We recommend that you review the privacy policies of game providers whose content you access through our platform, as their data collection and processing practices may differ from ours.

Changes to This Privacy Policy

77je reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will update the "Last updated" date at the top of this page. We may also notify registered players of significant changes via the mobile number or email address associated with their account, though such notification is not guaranteed in every case.

Your continued use of the 77je platform after the updated Privacy Policy has been published on this page constitutes your acknowledgement and acceptance of the changes. If you do not agree with any material change to this Privacy Policy, you must stop using the platform and contact our support team to request account closure and data deletion.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 77je handles your personal data, please contact our support team. All privacy-related queries are handled with strict confidentiality. Our support team is available 24 hours a day, 7 days a week, and privacy requests are prioritised for response within two business days.